Christmas at The Gunmakers

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Sunday, 10 May 2009

Customer service

I think great customer service is essential, particularly in the pub trade. On the other hand, you've got to admire this bloke's bullish attitude. I spotted these signs on the door of an antiquarian bookseller on Cecil Court. It was Saturday afternoon, presumably his busiest time of the week for passing trade. Nevertheless, customers were expected to return at 5pm when he'd "briefly" appear.


Check out the old biddy's horrified look, reflected on the glass. What spooked her? Was my arse hanging out?

5 comments:

David Bailey said...

Actually the old biddy is thinking that any fool knows that using a flash in daylight against a window isn't going to produce the best photographic results.
Nice of you to get your girlfriend in shot though !!!

John said...

Is it real-ale-twattish to use the word twixt? Methinks so, aye-aye!

Anonymous said...

not everyone is David Bailey!

Chap said...

Obviously he hadn't escaped "twixt 2.30 and 3.30". Eccentricity always was a feature of the Charing Cross Road booksellers - good to see a survivor.

Anonymous said...

Stupid me turned up at your pub on Sunday 5ish after the FA Vase football final at Wembly and found you shut for the weekend (private parties excepted).Looked like Saturday night was good with the broken glass on the floor.
Still I got to see outside which looked stylish with the all black decor.
Hopefull I will be able to get back when you are open.
Tony Lea